Off Center Hair Salon and Spa, West Hartford Call 860.521.4100
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At Off Center, we believe that simplicity is the essence of beauty, that creativity can unlock your potential, & that great hair can become everyone's reality.
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Off Center Salon & Spa
141 South Main Street
West Hartford, CT 06107141 South Main  |  West Hartford, CT 06114

  • Off Center Salon & Spa Policies

    Gift Certificates

    Always available, both at the salon and online. They may be redeemed for products and services. We regret we are unable to offer cash refunds for gift certificates.

    Appointments • Confirmation & Cancellation

    As a courtesy, we try to call to confirm your appointment the day prior to the appointment. However, if we cannot call or reach you, please understand that it is your responsibility to remember your appointment day and time.

    24 hour notice is appreciated for cancellation. Missed appointments are subject to a fee of 50 percent of the appointment charge.

    Children at the Salon

    Off Center Salon and Spa provides services for children; however, we are not a childproof facility and cannot provide childcare. For the safety of your children and other customers, we respectfully require that children under 10 are supervised, at all times, by someone not receiving a service. If you bring your child with you, please also bring someone to supervise while you have your service.

    Payment Options

    We accept cash and checks for services. Credit cards are accepted for retail products and gift certificates.

    Pricing

    Prices are subject to change without notice.

    Returns

    We do not accept returns or exchanges on products.

    Privacy

    When you join our customer list, we collect and store the information you provide. We use this information to respond to you. If you elect to do so, you may also receive communications from us about services, discounts or promotions. None of the information that we obtain is sold or shared with any other company.

    Customer Service

    We will do everything in our power to ensure your satisfaction, Please let us know if you are dissatisfied with our service. If you are pleased, please let others know.

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